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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrienne Brouillette

September 23, 2024

5  out of  5
rating by Adrienne Brouillette
"Cade was very informative, patient and helpful. He spoke in a way that made me feel he wanted to get us a better quote rather than just make a sale."
We responded:
"Thank you, Adrienne, for the five-star review! We are so happy to hear how much Cade was able to help you, he is a great asset to our team! "
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Larry Nelson

September 9, 2024

5  out of  5
rating by Larry Nelson
"Excellent and courteous service!!"
We responded:
"Thank you for the review Dr. Nelson! Glad we could provide you excellent service!"
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Jennifer Romer

August 27, 2024

5  out of  5
rating by Jennifer Romer
"They are saving me money on full coverage insurance, started today. Helpful & Friendly"
We responded:
"Thank you, Jennifer, for the five-star review! We appreciate your business and hope to continue providing you with great customer service!"
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Cody

August 8, 2024

5  out of  5
rating by Cody
"They made everything so simple when I got my policy!"
We responded:
"Thank you for the five-star review Cody! We strive to make everything easier for our customers to give them the best experience possible! "
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Cade Leger

August 8, 2024

5  out of  5
rating by Cade Leger
"One of the only places I have been to where everyone who works their are friends."
We responded:
"Thank you for the five-star review Cade! We hope to continue to have this environment for our customers!"
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FRAN R. RANDAZZO

July 10, 2024

2  out of  5
rating by FRAN R. RANDAZZO
"Home Ins. Increased by 30% . Have been trying to Call the Agent/State Farm Office for 3 Days to Cancel Policy.... All I get is a Recording saying "My call can not go through" . Then call is disconnected. I spoke to the office on Mon.... Saying only the Agent can discuss my policy.. They were going to have Agent Call me back. Tues. Yesterday- called office- Call is rejected or blocked.. Today is Wed. 7/10/2024 10am-12 call is still blocked.. Same thing happens. Corp. State Farm LA State 800 PH. No. Recording then disconnect. How am I to cancel my policy when no one is taking Calls!! Highly Upset & disappointed!!! I bought homeowners insurance elsewhere!!"
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Gwendolyn Alexis Richard

July 2, 2024

5  out of  5
rating by Gwendolyn Alexis Richard
"Very welcoming and professional staff, smooth transactions, very pleasant experience all around.Thank you!"
We responded:
"Thank you, Gwendolyn, for your five-star review. We hope to continue to serve you with professionalism and smooth transactions for years to come! Thank you for trusting us with your business!"
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One Love

June 19, 2024

5  out of  5
rating by One Love
"I love ❤️ State Farm they have great coverage for everything"
We responded:
"We appreciate your five-star review! We hope to continue to give you great service and coverage!"
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mltiller

May 30, 2024

5  out of  5
rating by mltiller
"Jack was very, very nice and quick to answer all of my questions. He also gave me good information on the new aspects of my State Farm insurance. Highly recommended!"
We responded:
"We appreciate your five-star review! Jack is an integral part of our team here, and we hope to continue to give you great service for years to come! "
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Chrys Bouton

May 16, 2024

5  out of  5
rating by Chrys Bouton
"Kaleb and Jack were extremely helpful and patient with me and my needs. Five stars all the way."
We responded:
"Chrys, thank you for the five-star review! We hope we can continue giving five-star service for many years to come!"
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Janel Etie

May 1, 2024

5  out of  5
rating by Janel Etie
"Chelsea Stovall with State Farm in New Iberia was efficient and quick. She made our changes with ease and no worries!! ~10+ STARS!!!!~"
We responded:
"Janel, we appreciate you! Chelsea is a 10 star person for sure and she will always be here to help."
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Mary Hebert

April 22, 2024

5  out of  5
rating by Mary Hebert
"The service has always been excellent!"
We responded:
"Mary, this review means a lot to us. We appreciate you as a customer!"
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Jarrod Alleman

April 16, 2024

1  out of  5
rating by Jarrod Alleman
"By far the worse experience I've ever had with an insurance agency! They never do what they say, never return calls, never follow up with quotes or information I ask for, and they allowed my homeowners insurance to lapse and didn't notice until my mortgage company notified me I had no insurance, 3 months after it had cancelled! Then today they tell me my vehicle insurance is going up from $120 a month, to $330 a month, for one vehicle. When asked why, they said it was because I dropped a 2nd vehicle and was losing the multi-car discount, which was 20%. Either they can't do simple math or more likely, once again they've screwed up and done something wrong, either way I'm DONE with this agent and their INCOMPETENCE!! The worse thing Alford Ackal ever did was sell to Caleb Freyou 👎🏼👎🏼"
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K. Vital

February 1, 2024

5  out of  5
rating by K. Vital
"Jack was very helpful throughout the entire process! Checked in and kept in touch, and was very informative. Highly recommend!"
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jolie charpentier

October 25, 2023

5  out of  5
rating by jolie charpentier
"What truly sets Jared apart is his exceptional customer service. He went above and beyond to ensure I felt confident and informed every step of the way. His responsiveness to my inquiries, whether big or small, was remarkable. Jared's friendly demeanor and genuine interest in my well-being made the insurance process smooth and enjoyable."
We responded:
"Thanks Jolie, Jared is constantly working to ensure our customers are properly covered."
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Alexis Champagne

October 3, 2023

5  out of  5
rating by Alexis Champagne
"Alexis B. is absolutely incredible and is very professional. Any time I reach out with any questions she responds promptly and is sure to give me as much information as possible. She’s very knowledgeable as well as personable. State Farm is lucky to have her and I will stay insured with them."
We responded:
"Thanks Alexis! She is great at Auto Insurance, Homeowners Insurance, Life Insurance, and Health Insurance!"
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OfficialCrewVlogz Tv

September 14, 2023

5  out of  5
rating by OfficialCrewVlogz Tv
"Such a friendly and helpful staff, Camryn made it so easy to get me connected with someone to get me started with auto and life insurance! -Brandon Landry"
We responded:
"Thanks for the review Brandon! Camryn provides excellent service!"
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Cody Strickland

September 14, 2023

5  out of  5
rating by Cody Strickland
"Alexis was super easy to work with and was extremely quick with our quote. Our experience 100% made me feel like a valued customer and we will be moving more assets to them soon. Keep up the good work!"
We responded:
"Thanks for the great review Cody! Glad you received great service!"
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Brittany

September 14, 2023

5  out of  5
rating by Brittany
"Alexis is persistent on following up with my insurance needs and answers any insurance questions I may have along the way! Very professional and easy going."
We responded:
"Thanks for the review Brittany! Alexis is great at Auto Insurance, Home Insurance, and Life Insurance!"
Profile photo of Keshia Broussard

Keshia Broussard

September 14, 2023

4  out of  5
rating by Keshia Broussard
"I wanted to Thank Alexis Bourque for being such a big help with a claim from my wreck! She answered all my questions and put me at ease to what is going on and what will happen."
We responded:
"Thanks Keisha! Alexis is here to help in any way she can! Especially Auto Insurance!"
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Kyle Clement

September 14, 2023

5  out of  5
rating by Kyle Clement
"Hands down the best in the business! Starting with the receptionist, it was one of the most painless experiences to date!"
We responded:
"Kyle, thanks for the 5 star review! Over here at Kaleb Freyou State Farm Agency painless is the name of the game!"
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richard phillips

September 14, 2023

5  out of  5
rating by richard phillips
"the service at Kaleb Freyou Agency is top-notch i recommended them to everyone."
We responded:
"Thanks, Richard! We always enjoy your company!"
Profile photo of Cecily Steiner

Cecily Steiner

September 14, 2023

5  out of  5
rating by Cecily Steiner
"Jack is very easy to deal with and extremely knowledgeable when it comes to insurance. He works hard to help you find the best rates and save you money!"
We responded:
"Thanks for the review Cecily!"
Profile photo of Taylor Louviere

Taylor Louviere

September 14, 2023

5  out of  5
rating by Taylor Louviere
"Definitely one of the best! Affordable insurance and they always help me to get the lowest rate possible. Alexis is always a big help to me and assists me any time I need, right away. The whole staff is friendly and very helpful. I always recommend them to everyone that I can!"
We responded:
"Thanks Taylor! Alexis is great in Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Health Insurance!"
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Bee Loose

September 13, 2023

5  out of  5
rating by Bee Loose
"I love Alexis , she actually help me save money and get a new policy I was able to afford."
We responded:
"Thanks Bee! Alexis is also great in Life Insurance and Home Insurance!"