Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of FRAN R. RANDAZZO

FRAN R. RANDAZZO

July 10, 2024

2  out of  5 rating by FRAN R. RANDAZZO
"Home Ins. Increased by 30% . Have been trying to Call the Agent/State Farm Office for 3 Days to Cancel Policy.... All I get is a Recording saying "My call can not go through" . Then call is disconnected. I spoke to the office on Mon.... Saying only the Agent can discuss my policy.. They were going to have Agent Call me back. Tues. Yesterday- called office- Call is rejected or blocked.. Today is Wed. 7/10/2024 10am-12 call is still blocked.. Same thing happens. Corp. State Farm LA State 800 PH. No. Recording then disconnect. How am I to cancel my policy when no one is taking Calls!! Highly Upset & disappointed!!! I bought homeowners insurance elsewhere!!"
Profile photo of Gwendolyn Alexis Richard

Gwendolyn Alexis Richard

July 2, 2024

5  out of  5 rating by Gwendolyn Alexis Richard
"Very welcoming and professional staff, smooth transactions, very pleasant experience all around.Thank you!"
Profile photo of One Love

One Love

June 19, 2024

5  out of  5 rating by One Love
"I love ❤️ State Farm they have great coverage for everything"
Profile photo of mltiller

mltiller

May 30, 2024

5  out of  5 rating by mltiller
"Jack was very, very nice and quick to answer all of my questions. He also gave me good information on the new aspects of my State Farm insurance. Highly recommended!"
Profile photo of Chrys Bouton

Chrys Bouton

May 16, 2024

5  out of  5 rating by Chrys Bouton
"Kaleb and Jack were extremely helpful and patient with me and my needs. Five stars all the way."
Profile photo of Janel Etie

Janel Etie

May 1, 2024

5  out of  5 rating by Janel Etie
"Chelsea Stovall with State Farm in New Iberia was efficient and quick. She made our changes with ease and no worries!! ~10+ STARS!!!!~"
Profile photo of Mary Hebert

Mary Hebert

April 22, 2024

5  out of  5 rating by Mary Hebert
"The service has always been excellent!"
Profile photo of Jarrod Alleman

Jarrod Alleman

April 16, 2024

1  out of  5 rating by Jarrod Alleman
"By far the worse experience I've ever had with an insurance agency! They never do what they say, never return calls, never follow up with quotes or information I ask for, and they allowed my homeowners insurance to lapse and didn't notice until my mortgage company notified me I had no insurance, 3 months after it had cancelled! Then today they tell me my vehicle insurance is going up from $120 a month, to $330 a month, for one vehicle. When asked why, they said it was because I dropped a 2nd vehicle and was losing the multi-car discount, which was 20%. Either they can't do simple math or more likely, once again they've screwed up and done something wrong, either way I'm DONE with this agent and their INCOMPETENCE!! The worse thing Alford Ackal ever did was sell to Caleb Freyou 👎🏼👎🏼"
Profile photo of K. Vital

K. Vital

February 1, 2024

5  out of  5 rating by K. Vital
"Jack was very helpful throughout the entire process! Checked in and kept in touch, and was very informative. Highly recommend!"
Profile photo of jolie charpentier

jolie charpentier

October 25, 2023

5  out of  5 rating by jolie charpentier
"What truly sets Jared apart is his exceptional customer service. He went above and beyond to ensure I felt confident and informed every step of the way. His responsiveness to my inquiries, whether big or small, was remarkable. Jared's friendly demeanor and genuine interest in my well-being made the insurance process smooth and enjoyable."
Profile photo of Alexis Champagne

Alexis Champagne

October 3, 2023

5  out of  5 rating by Alexis Champagne
"Alexis B. is absolutely incredible and is very professional. Any time I reach out with any questions she responds promptly and is sure to give me as much information as possible. She’s very knowledgeable as well as personable. State Farm is lucky to have her and I will stay insured with them."
Profile photo of OfficialCrewVlogz Tv

OfficialCrewVlogz Tv

September 14, 2023

5  out of  5 rating by OfficialCrewVlogz Tv
"Such a friendly and helpful staff, Camryn made it so easy to get me connected with someone to get me started with auto and life insurance! -Brandon Landry"
Profile photo of Cody Strickland

Cody Strickland

September 14, 2023

5  out of  5 rating by Cody Strickland
"Alexis was super easy to work with and was extremely quick with our quote. Our experience 100% made me feel like a valued customer and we will be moving more assets to them soon. Keep up the good work!"
Profile photo of Brittany

Brittany

September 14, 2023

5  out of  5 rating by Brittany
"Alexis is persistent on following up with my insurance needs and answers any insurance questions I may have along the way! Very professional and easy going."
Profile photo of Keshia Broussard

Keshia Broussard

September 14, 2023

4  out of  5 rating by Keshia Broussard
"I wanted to Thank Alexis Bourque for being such a big help with a claim from my wreck! She answered all my questions and put me at ease to what is going on and what will happen."
Profile photo of Kyle Clement

Kyle Clement

September 14, 2023

5  out of  5 rating by Kyle Clement
"Hands down the best in the business! Starting with the receptionist, it was one of the most painless experiences to date!"
Profile photo of richard phillips

richard phillips

September 14, 2023

5  out of  5 rating by richard phillips
"the service at Kaleb Freyou Agency is top-notch i recommended them to everyone."
Profile photo of Cecily Steiner

Cecily Steiner

September 14, 2023

5  out of  5 rating by Cecily Steiner
"Jack is very easy to deal with and extremely knowledgeable when it comes to insurance. He works hard to help you find the best rates and save you money!"
Profile photo of Taylor Louviere

Taylor Louviere

September 14, 2023

5  out of  5 rating by Taylor Louviere
"Definitely one of the best! Affordable insurance and they always help me to get the lowest rate possible. Alexis is always a big help to me and assists me any time I need, right away. The whole staff is friendly and very helpful. I always recommend them to everyone that I can!"
Profile photo of Bee Loose

Bee Loose

September 13, 2023

5  out of  5 rating by Bee Loose
"I love Alexis , she actually help me save money and get a new policy I was able to afford."
Profile photo of Aaron Vicknair

Aaron Vicknair

September 13, 2023

5  out of  5 rating by Aaron Vicknair
"Jack was really easy to work with! He helped me save money on my auto insurance and he was able to help me with my homeowners insurance as well. I highly recommend giving him a call"
Profile photo of Jed

Jed

September 13, 2023

5  out of  5 rating by Jed
"Jack helped me find the best rate, all while maintaining great coverage for my auto and life insurance. I highly recommend him!!"
Profile photo of Whitney Bullock

Whitney Bullock

September 13, 2023

5  out of  5 rating by Whitney Bullock
"I'm extremely happy with the service provided by this insuarance company. They were very helpful and accommodating throughout every step of the process. The team was very knowledgeable and took the time to explain in detail every aspect of the policy. They also gave us detailed information on the coverage we were getting, which put us at ease. Highly recommend this company!"
Profile photo of Kaitlynn Forrester

Kaitlynn Forrester

September 13, 2023

3  out of  5 rating by Kaitlynn Forrester
"My to-go people when it comes down to any of my insurance needs! Easy to do business with!"
Profile photo of bucky benjamin

bucky benjamin

September 13, 2023

5  out of  5 rating by bucky benjamin
"Jack helped me find the best rate all while maintaining great coverage for my auto and life insurance. I highly recommend him!!"